ServaMatics Ltd

Bookings · Wristbands · POS

Smart operations for every resort and lodge.

From check-in to checkout — manage bookings, rooms, F&B and retail, and track guests on trails and at amenities with wristbands, on one offline-first platform built for resorts where WiFi is patchy.

Works offline by design Wristband check-in Live guests-on-trail view
Front Desk & Rooms
telegrid.servamatics.com/demo
TeleGrid front desk & rooms TeleGrid wristband tracking TeleGrid POS & folio TeleGrid trails & activities
TeleGrid mobile front desk TeleGrid mobile wristband TeleGrid mobile POS TeleGrid mobile trails

Built for resorts, lodges & eco-retreats

Forest Lodges Lake Resorts Eco Retreats Conference Venues
About TeleGrid

End-to-end bookings, POS & guest tracking — built for modern hospitality.

TeleGrid is a hospitality platform built for the realities of busy resorts — patchy WiFi, sprawling grounds and group retreats. Manage reservations, rooms, F&B and retail, and use wristbands to see where guests are across trails, pools and venues — all offline-first, all in one place.

Front desk to folio

Reservations, room state and a live guest folio — group bookings, sub-folios and per-wristband consumption on one record.

Wristbands that track the stay

UHF + NFC wristbands pair at check-in, then track guests across trails, zones and amenities in real time.

Offline-first by design

Built for resorts where WiFi is patchy — the staff app and POS keep working and sync when back online.

Who It's For

One platform, built for your model

TeleGrid adapts to how you actually run your property. Pick your type and switch on only what you need.

Run the whole resort from one screen

Bookings, rooms, F&B and retail with wristband check-in and a live guest folio.

Talk to us about your resort
  • Reservations & room stateManage bookings, availability and housekeeping status.
  • Wristband check-inPair a UHF+NFC wristband to each guest at arrival.
  • F&B & retail POSCharge consumption to the room or wristband instantly.
  • Group folio & sub-foliosCorporate retreats with per-room and per-guest rollups.
  • End-of-stay summaryOne clear statement of the whole stay at checkout.

See every guest on every trail

Track guests across forest trails and amenities, with safety alerts when someone is overdue.

Talk to us about activities
  • Trail & activity catalogWalks and cycling at 21km / 10km / shorter, daily.
  • Live zone trackingSee guests-on-trail and guests-in-zone in real time.
  • Safety & overdue alertsTrailOverdue and zone-capacity rules raise alerts automatically.
  • Race-timing overlayTurn the same tracking into timing for occasional events.
  • Capacity managementCap pools, halls and zones and watch them fill.

Manage halls, lawns and retreats

Book reconfigurable venues, run corporate retreats and charge it all back cleanly.

Talk to us about events
  • Venue & space bookingHalls and reconfigurable outdoor spaces, separate from rooms.
  • Retreat packagesMulti-day group packages with burn-down tracking.
  • Per-group billingConsolidated folio across rooms, F&B and venue hire.
  • Attendee wristbandsTrack delegates across sessions, meals and activities.
  • Schedule & capacityPlan sessions and watch room and zone capacity.

Oversee every property from one dashboard

Run multiple lodges with shared standards and consolidated reporting.

Talk to us about your group
  • Multi-property managementManage every lodge from one secure account.
  • Consolidated reportingGroup-wide occupancy, revenue and activity dashboards.
  • Shared rates & packagesRoll out common rate plans and packages.
  • Central roles & permissionsOwner, duty-manager and attendant roles per property.
  • Per-property statementsRevenue and folio tracked per property and consolidated.
How TeleGrid Works

From booking a stay to checkout

One platform covers the whole guest journey — booking, check-in, on-property spend and activities — so your team delivers the experience instead of chasing paperwork.

01

Book & confirm

Take reservations for rooms, venues and packages — group bookings with per-room sub-folios.

PMS-lite
02

Check in & pair

Pair a UHF+NFC wristband to each guest at arrival, in seconds, even offline.

Wristband pairing
03

Track the stay

See guests across trails, pools and venues in real time, with safety and capacity alerts.

Live zone view
04

Charge as they go

F&B and retail consumption taps straight to the wristband or room folio.

POS + folio
05

Keep working offline

The staff app and POS keep running where WiFi is patchy and sync when back online.

Offline-first
06

Check out cleanly

One clear end-of-stay summary across rooms, F&B, venues and activities.

End-of-stay summary
Everything runs on an offline-first platform — and the same system covers your bookings, POS, wristbands and activities, all in one place.
Platform Features

Everything your resort needs, built in

A complete operations system for bookings, POS, wristbands and activities — no paper, no spreadsheets.

Bookings & Room State

Reservations, availability and housekeeping status for rooms and units of every class.

Wristband Check-in & Tracking

UHF + NFC wristbands pair at arrival and track guests across trails, zones and amenities.

F&B & Retail POS

Charge consumption to the wristband or room folio, online or offline, with package burn-down.

Group Folio & Retreats

Corporate retreats with group folio, per-room sub-folios and per-guest rollups.

Trails, Activities & Race Timing

Forest walks and cycling with live tracking, safety alerts and event race timing.

Offline-First Sync

Built for patchy WiFi — the staff app and POS keep working and sync when reconnected.

Works offline by design UHF + NFC wristbands Live guests-on-trail view Multi-property & roles Safety & capacity rules Group retreat folios

Hospitality operations that reach every corner of your resort, online or off.

Front desk, trail or poolside — book, track and charge anywhere, on one connected platform.

Request a Demo
TeleGrid staff app
Smart Features

Give your resort the edge.

Hassle-free onboarding

Set up rooms, venues and rates fast — guided setup gets a single lodge or a group running quickly.

Wristbands when you want them

Start with bookings and POS, then add UHF+NFC wristband tracking — no re-platforming.

Real-time staff app

An offline-first NFC app for front desk, attendants and duty managers in the field.

Continuous improvement

Regular updates keep you current with hospitality, payments and guest-experience trends.

Pricing

Simple pricing that grows with your resort

Start with one property and scale to a group. Switch currency to see your local price.

Save 2 months when billed annually

Starter

Single lodges going digital.

USh 300,000
  • Bookings & room state
  • F&B & retail POS
  • Guest folio & statements
  • Offline-first staff app
  • Single property · up to 30 rooms
Get started
Most popular

Growth

Busy resorts & activity operators.

USh 700,000
  • Everything in Starter, plus
  • Wristband check-in & tracking
  • Trails, activities & race timing
  • Group folio & retreat packages
  • Roles, permissions & housekeeping
  • Reporting & dashboards
Get started

Enterprise

Resort groups & large venues.

Let’s talk
Tailored to your operation
  • Everything in Growth, plus
  • Multi-property management
  • GridNode / LoRaWAN hardware
  • PMS / payment integrations
  • Custom dashboards & SLA
  • Dedicated onboarding & support
Contact sales

Prices in UGX. Other currencies are indicative, converted at live exchange rates.

Ready to modernize your resort?

See TeleGrid in action on your own property — book a walkthrough and we'll tailor the demo to how you operate.

Request a Demo